Return Policy

Return policy for all Kyanite King purchases.

Returns are accepted with a return authorization granted by the office. You must call or email to get the authorization. A Return fee of $5 to $15 may be incurred on any item. The stipulations are: 1.The return must be requested within the specified time noted below by product category. 2.The returned goods must be in as near original condition as possible. For damaged goods in transit the full amount of damaged goods must be returned for a full refund. 3.For full refund without replacement or return fee of $5 to $15 the item must be received back in the office within 14 days from the end of the return time frame and be in new condition. Worn, abused, or damaged goods will incur a replacement fee of 50% of the value. 4. Buyer is responsible for ALL shipping costs. 5. Products within the Jewelry Category have a 7 day return authorization request time frame. These items must be received in the office no later than 7 days from the end of the return authorization request time. 6. Products within the Clearance and Sale Categories are generally non refundable but the office manager may grant an exception. 7. The Wholesale Category is non-refundable but may be replaceable.
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